Shipping policy

At The Naked Tiger, we aim to deliver your order as quickly and efficiently as possible. Please review the following information regarding our shipping process.

1. SHIPPING ORIGINS

We ship orders from both the United States and Australia.
Orders may ship from one or both locations depending on product availability and customer location.

2. ORDER PROCESSING TIME

  • Orders are typically processed within 1 to 5 business days from the date of order confirmation.

  • Processing times may be extended during sales events, holiday periods, or in the event of supply chain disruptions.

You will receive a confirmation email with tracking details once your order has shipped.

3. SHIPPING METHODS & DELIVERY TIMES

United States:

  • Standard Shipping: 3–14 business days after dispatch

Australia:

  • Standard Shipping: 3–14 business days after dispatch

International Orders:

  • Standard International Shipping: 7–21 business days after dispatch (varies by destination)

Please note: delivery times are estimates and may vary due to customs processing, local postal delays, or external factors beyond our control.

4. SHIPPING COSTS

Shipping costs are calculated at checkout based on the destination and order size.
Occasionally, we offer promotions for free or discounted shipping — such promotions will be clearly advertised on our Site.

5. CUSTOMS DUTIES, TAXES & IMPORT FEES

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are not included in the product or shipping prices and are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs processing.

6. PRE-ORDERS

If an item is listed as a pre-order, estimated shipping times will be clearly stated on the product page.
Delays may occur; we will update you regarding any changes to estimated delivery.

7. SPLIT SHIPMENTS

In some cases, your order may be shipped in multiple packages if items are fulfilled from different warehouse locations.
You will receive separate tracking numbers if this occurs.

8. LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages confirmed as delivered to the address provided for an order.

If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier first to investigate.

For further assistance, you may contact us at thenakedtigerllc@gmail.com.

9. DELIVERY ISSUES & FORCE MAJEURE

The Naked Tiger is not liable for delays caused by factors beyond our reasonable control, including but not limited to:
natural disasters, customs delays, pandemics, labor strikes, or carrier disruptions.

During such events, estimated delivery times may be extended.

10. CONTACT US

If you have any questions regarding shipping, please contact us:

The Naked Tiger
Email: thenakedtigerllc@gmail.com, info@thenakedtiger.com.au

Legal Operator of this website:
JMI-ECOMM LLC
1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States